Emotion AI for
Conversational Insights
Gain insights into how users, customers, and coworkers respond using AI. Bridge communication across people, screens, and languages.
Featured in:
Pulse API
Analyze vocal tone for real-time or post-call conversational analytics.
Customer understanding closes deals
Get real-time insights on customer emotions throughout the entire sales cycle to understand inflection points, core needs, key objections, probability of deal close.*
Sell customers what they actually want
Understanding customer emotion in marketing test groups helps you optimize creative content so every customer can see themselves in your campaigns.*
Keep your customers happy
Demystify customer intentions with scientific emotion data instead of an imprecise NPS score.*
*From Cogito’s telecom emotion AI case study
Team cohesion made easier
Gain insights into how users, customers, and coworkers respond to whatever using AI. Bridge communication across people, screens, and languages.**
**From Catalyst’s empathetic leadership study
Backed by science
Our AI is built using advanced machine learning techniques and inspired by principles from computational neuroscience, allowing our processing to mimic and augment the human brain's ability to process vocal tone.
